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Benefit Navigation expert

  • Business, Consulting & Operations
  • Platform: Mercor
  • Location: United States

$70/hrAs published by the platform.

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About this job

This remote, hourly role asks benefits professionals to check AI-generated benefits navigation content and the rubrics used to grade it. Reviewers judge whether scenarios are accurate, realistic and safe, and suggest fixes drawn from their experience in benefits administration. It suits experienced benefits professionals who know Medicare and Medicaid and can tell general guidance apart from cases that need a referral.

What you'll do

  • Review and validate evaluation rubrics for accuracy and real-world relevance.
  • Assess AI-generated benefits navigation scenarios used to build a synthetic dataset.
  • Identify inaccurate, unrealistic, ambiguous or potentially harmful guidance.
  • Recommend improvements based on real-world benefits administration experience.

Requirements

Benefits administrationBenefits navigationHealthcare coverageMedicareMedicaidCustomer service workflowsEscalation practices

    Pay

    $70/hr

    Pay as published by the platform. It is not a guarantee of income or hours.

    Location

    Open to residents of: United States.

    How to apply

    You apply on work.mercor.com: create a profile, complete a skills assessment, then get matched to projects that fit your background.

    All Mercor jobs and how the platform works

    Source

    Official posting: https://work.mercor.com/jobs/list_AAABoKZ1C7OxNDsGMCxPgK_9/benefit-navigation-expert

    Last checked on November 4, 2026.

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