OpenRecently verified

211 Specialist

  • Business, Consulting & Operations
  • Platform: micro1
  • Location: 58 countries
  • Level: Entry level

$50-150/hrAs published by the platform.

About this job

This is a short-term remote contract to check how well AI systems answer public questions about government services. The work is to confirm that sample questions sound like real callers and that the answers would actually help them. It suits experienced 211 specialists and benefits navigators, since no prior AI experience is needed.

What you'll do

  • Review sample questions and flag those that do not sound like real caller questions.
  • Write rubrics that define a correct and complete answer, including referrals and next steps.
  • Evaluate AI-generated answers against the rubrics and flag errors, omissions, and outdated guidance.
  • Share clear written feedback with the project team asynchronously.

Requirements

Information and referralActive listening and crisis interventionCommunity resource databasesNeeds assessmentPublic benefits knowledgeCall center experience
  • 1+ years of experience

Pay

$50-150/hr

Pay as published by the platform. It is not a guarantee of income or hours.

Location

Open to residents of: Bangladesh, Hong Kong SAR China, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Malaysia, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Uzbekistan, Vietnam, Austria, Belarus, Belgium, Denmark, France, Germany, Greece, Italy, Netherlands, Portugal, Russia, Spain, Switzerland, United Kingdom, Argentina, Brazil, Chile, Colombia, Mexico, Peru, Algeria, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Morocco, Oman, Palestinian Territories, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, United States, Canada, Nigeria, Kenya, South Africa, Ghana, Ethiopia.

How to apply

You apply on micro1: create an account, complete a screening interview with its AI interviewer, then join its vetted expert network to be matched to projects.

All micro1 jobs and how the platform works

Source

Official posting: https://jobs.micro1.ai/post/5baacaee-bc03-4184-ba84-9b5fc84b3351

Last checked on October 13, 2026.

Similar jobs

  • Data & Machine Learning
  • Platform: Mercor
  • Location: United States
  • Level: Intermediate

Mercor is recruiting research experts capable of improving and evaluating cutting-edge AI models. You will contribute to creating high-quality training materials (questions, answers, evaluations) for advanced language models. This role is aimed at candidates holding a Master's degree or with 2 to 3 years of experience, with strong research and communication skills.

Posted July 26, 2026

OpenRecently verified$50-60/hr

Referral link: we may earn a fee. Apply without it

  • Business, Consulting & Operations
  • Platform: DataAnnotation

This role asks experienced consultants to test cutting-edge AI models on business problems drawn from their own practice. Contributors write client-style briefs, review each response as they would an associate's work, and flag where recommendations are sharp and where they are generic. It suits people with consulting, strategy, PMO, or deal advisory backgrounds.

Talent poolRecently verified$40-125/hr
  • Business, Consulting & Operations
  • Platform: micro1
  • Location: 58 countries
  • Level: Entry level

This short-term remote contract asks experienced Medicare enrollment specialists to check AI-generated answers and sample questions about signing up for Medicare. The work involves writing rubrics for enrollment rules, penalties, supplemental and Advantage plans, and how employer coverage interacts with Medicare. It suits professionals with prior SSA or employer benefits experience who can work asynchronously and write precise feedback.

Posted October 12, 2026

OpenRecently verified$50-150/hr

Referral link to micro1's job list: search for this role there. Open this exact job

  • Business, Consulting & Operations
  • Platform: micro1
  • Location: 58 countries
  • Level: Entry level

This short-term contract asks visitor services professionals to check how AI systems answer questions about national parks. The work covers reviewing sample questions for realism, writing scoring rubrics on passes, fees, permits, reservations, regulations, and safety, and grading AI answers against them. It suits current or former park rangers and visitor services staff who can give clear written feedback asynchronously.

Posted October 12, 2026

OpenRecently verified$50-150/hr

Referral link to micro1's job list: search for this role there. Open this exact job

  • Business, Consulting & Operations
  • Platform: Mercor
  • Location: United States

Join a network of education experts to evaluate and improve explanations generated by AI models. You will write pedagogical exercises, rate materials created by AI, and identify points of confusion, leveraging your experience as a teacher or trainer.

Posted September 15, 2026

OpenRecently verified$30-85/hr

Referral link: we may earn a fee. Apply without it

  • Business, Consulting & Operations
  • Platform: Vetto
  • Level: Intermediate

This role involves reviewing realistic travel scenarios that will be used to test AI travel assistants. The work is to judge whether a scenario is feasible, identify the constraint that would change the best plan, and rewrite weak scenarios so they test the model properly. It is aimed at experienced travel professionals and trip planners who can tell a realistic situation from a generic one.

Posted February 5, 2026

OpenRecently verifiedPay not disclosed

Keep exploring

Apply on micro1 (opens micro1 in a new tab)

This referral link opens micro1's list of open roles, not this exact job. Once there, search for 211 Specialist. We may earn a fee if you are selected and meet the platform's conditions.

Open this exact job, without the referral link